Turner Teleco-Alexandria

318-442-5743

IT Services

 

Total Care Prevention (IT Managed Services)

The staff at Turner Teleco-Alexandria has been committed to serving you since 1987.  As part of that tradition, we look for new ways to increase your communications and technological productivity, while saving you money.  

In 2011, Turner Teleco merged with CTCS,LLC-a local IT company owned by Matt Stroderd.  This area incorporates many of our services you have learned to love with several new value-added services.  Since the merger, the IT division of the company has grown significantly in clients and technicians including several Microsoft Certified Professionals.

We provide IT services from basic computer issues to planning and providing recommendations for your entire network.  Many small businesses have needs for an IT professional, but they can't justify having someone on staff full time.  Our program gives you peace of mind by having one of our professionals monitor your network 24/7, 365 days a year.  This allows you to proceed in your business without adding an extra employee.  



Contact us to find out more about our Total Care Prevention Program.

Key Benefits

-24/7/365 Monitoring of all computers/servers with reporting
-IT Helpdesk services provided by qualified technicians 
-Priority Scheduling
-Backup & Archiving of system data
-Annual Preventative Maintenance Visits
-Monitor system performance
-Check for proper lightning protection and battery back-up components
-Fixed monthly price for IT management
-Virus Protection included for all PC's under Managed Services
-Security Patches monitored and applied system wide
-Business Continuity with a disaster recovery plan

 
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